
Which Precise Mac Model Do You Have? Here’s How to Find Out
Apple likes to keep Mac names simple, but that’s not always helpful. For instance, if you want to add RAM to your Mac, it’s not good enough to know that it’s an iMac. You’ll need to know that it’s a 27-inch iMac with Retina display from late 2014. To find that out,...

iOS 13 Makes Editing Text Easier
Let’s be honest—text editing in iOS has never been anywhere near as good as it is on the Mac. We may be more accustomed to our mice and keyboards, but the Multi-Touch interface has always been clumsy when it comes to text. Apple keeps trying to improve iOS’s text...

What Does Having a T2 Chip in Your Mac Mean to You?
If you own an iMac Pro, or a Mac mini, MacBook Air, or MacBook Pro model introduced in 2018 or later, your Mac has one of Apple’s T2 security chips inside. On the whole, having a T2 chip in your Mac is a good thing, thanks to significantly increased security and other...

Everything You Need to Know about Multitasking in iPadOS 13
With this year’s operating system updates, Apple has formally acknowledged that the iPhone and iPad have different uses and different needs. To that end, Apple has given the iPad version of iOS 13 its own name—iPadOS 13. The big changes include a desktop-class version...

We Recommend You Delay Upgrading to macOS 10.15 Catalina
Dear clients, Apple plans to release macOS 10.15 Catalina sometime in October, and like all major operating system releases, Apple has been talking it up since it was introduced at the company’s Worldwide Developer Conference in June. It will feature new Music, TV,...

Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro
Graphite is pleased to be participating in the Apple Approved keyboard replacement program for all MacBook and MacBook Pro models from 2016 and up. The procedure at Graphite is as follows: Make an appointment to bring your Mac notebook in to one of our locations...

The Scoop on the New iPhone 11, Apple Watch Series 5, 7th-gen iPad, and Apple Services
At its September 10th special event, Apple unveiled a slew of new products and services, including the iPhone 11, the Apple Watch Series 5, the seventh-generation iPad, Apple Arcade, and Apple TV+. The company also said that iOS 13 and watchOS 6 would ship on...

Want to Use Your Friends’ Nicknames in iOS? Here’s How
If you have a friend whom you refer to only by his nickname, it can be annoying to feel like you should use his proper first name when adding him to Contacts. Worse, then he shows up in Messages with a name you don’t recognize as easily. Here’s how to convince iOS to...

Personalize Your Mac with Custom Document Icons
Do you have a document that you open regularly, perhaps from your Desktop? If you’d like to make it stand out from other documents, why not give it a custom icon? This was common practice on the Mac back in the day, and it’s still possible in modern versions of macOS....

How to Get Custom Alerts for Email from Your VIPs
Few people get so little email that they want an iPhone notification for every message that rolls in. But many of us have just a couple of people—our personal VIPs—whose messages are important enough to warrant an alert. If that’s true for you, and you want to know...